ck344 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply between ck344 ("we", "our", "platform") and any person who uses ck344's website and services ("user", "you"). These Terms form a valid agreement between the user and ck344.

ck344 is an online gaming and betting platform operated for entertainment purposes. Please read these complete terms carefully before you start using the platform. If you disagree with any part of these terms, please do not use our services.

1.1 Applicability

These terms apply to all products, services, games, bonus offers, and promotional activities of ck344. Certain services may have separate additional terms, which will remain in effect alongside these general terms.

1.2 Language and Interpretation

These terms are published in English. In the event of any dispute or need for interpretation, the English version will be considered final. ck344 reserves the right to amend these terms at any time.

2. Account Registration

To fully enjoy ck344's services, you will need to create a personal account. You must meet the following conditions when completing the registration process.

2.1 Accuracy of Information

During registration, you must provide your correct name, date of birth, email address, and any other required information. Providing false or misleading information is strictly prohibited and may result in immediate account closure.

2.2 One Account Policy

Each individual may create only one account. Creating multiple accounts ("duplicate accounts") by the same person is strictly prohibited. While separate accounts may exist under the same IP address, device, or household, if the purpose is found to be bonus abuse, those accounts may be closed.

2.3 Updating Information

If any details on your account change, please notify the ck344 support team immediately. Inaccurate information may cause delays or issues with withdrawals.

3. Age Verification and Eligibility

ck344 strictly does not provide services to anyone under the age of 21. This is a mandatory condition and cannot be waived under any circumstances.

3.1 Verification Process

ck344 may request documents at any time to verify your age and identity. Required documents may include a National ID Card (NID), passport, or driving license. If documents are not submitted, the account may be temporarily suspended.

3.2 Geographic Restrictions

Users from certain regions or countries may not be able to use ck344's services. It is entirely the user's responsibility to comply with applicable local laws and regulations.

4. Account Security

Ensuring the security of your account is your own responsibility. ck344 will never ask for your password or login information.

4.1 Password Protection

• Use a strong and unique password that you have not used anywhere else.
• Do not share your login information with anyone.
• If you notice any suspicious activity, change your password immediately and notify our support team.
• Always log out after using a public device.

4.2 Unauthorized Access

In the event of unauthorized access to your account or any suspicious activity, notify ck344 immediately. ck344 will not be responsible for any loss resulting from third-party access to your account, unless the loss is directly caused by a technical error on our part.

5. Deposits and Withdrawals

All financial transactions on ck344 are completed through fully secure and encrypted methods. The detailed terms for deposits and withdrawals are provided below.

5.1 Deposit Conditions

• Minimum Deposit: ৳300 (applicable for all methods)
• Accepted payment methods: bKash, Nagad, Rocket
• The deposit amount must come from a legitimate and personal source
• Deposits from third-party accounts are prohibited

5.2 Withdrawal Conditions

• Minimum Withdrawal: ৳800
• Standard Withdrawal Time: 5–30 minutes
• Withdrawals will only be returned via the same deposit method
• Withdrawals may be delayed if identity verification has not been completed

5.3 Anti-Money Laundering Policy

ck344 follows a strict policy to prevent money laundering and terrorist financing. If any unusual or suspicious transaction is detected, we reserve the right to notify the relevant authorities and the account may be immediately suspended.

6. Bonuses and Promotions

ck344 offers various types of bonuses and promotional offers. These bonuses are provided under specific terms and conditions and may be cancelled in cases of abuse.

6.1 Welcome Bonus

New members will receive a 120% bonus up to ৳20,000 on their first deposit. The following conditions must be met to receive this bonus:

• A minimum deposit of ৳300 is required to activate the bonus
• The bonus amount must meet a 25x (25 times) wagering requirement before withdrawal
• If the wagering requirement is not met, the bonus balance cannot be withdrawn
• The welcome bonus applies only once per account

6.2 VIP Cashback Program

Weekly cashback is available across five VIP levels on ck344:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

By playing regularly and staying active on the platform, it is possible to progressively advance to higher VIP levels.

6.3 Bonus Abuse

Any attempt to abuse the bonus system — such as creating multiple accounts, using false information, or coordinating with others to claim bonuses — will result in the forfeiture of the relevant bonuses and winnings, and the account may be permanently closed.

7. Game Rules and Fairness

All games on ck344 are operated in accordance with fair play principles. The games available on our platform are developed and verified by reputable game providers.

7.1 Game Results

All game results are determined through Random Number Generator (RNG) technology, which is completely unbiased and auditable. If a game result is affected by a technical error, ck344 will review the circumstances and make a decision.

7.2 Betting Limits

Minimum and maximum betting limits are set for various games. Specific maximum betting limits may apply when playing with bonus funds. Bets placed beyond these limits may be considered void.

7.3 Technical Issues

If a game is interrupted due to loss of internet connection or a device issue, ck344 will verify the server logs to determine the result. The server logs will be considered the final evidence.

8. Prohibited Activities

The following activities are strictly prohibited on ck344. Violation of these prohibitions will result in immediate account closure and all funds may be forfeited.

• Creating multiple accounts or using another person's account
• Abusing the bonus system or fraudulently claiming bonuses
• Using any software, bots, or automated systems to play games
• Intentionally exploiting platform vulnerabilities or errors
• Harassing, intimidating, or behaving inappropriately toward other users
• Providing false or misleading information
• Using the platform for money laundering or illegal activities
• Attempting to manipulate results in coordination with other users

9. Responsible Gaming

ck344 believes that gaming is an entertainment activity and should never be seen as a source of income. We encourage our users to play responsibly.

9.1 Self-Control Tools

Users can take advantage of the following options to manage their gaming activity:

• Set Deposit Limits: Set a maximum daily, weekly, or monthly deposit cap
• Session Time Limits: Set automatic logout after a specified period
• Self-Exclusion: Take a temporary or permanent break from your account
• Reality Check: Enable system reminders to take regular breaks

9.2 Get Help

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page and seek professional support. The ck344 support team is available 24/7 on live chat to help you in English.

10. Privacy and Personal Information

ck344 gives the highest priority to protecting your personal information. Our Privacy Policy describes in detail what information we collect, how we use it, and how we keep it secure.

10.1 Data Protection

Our platform uses SSL encryption technology to keep all data transfers secure. Your personal information is never sold or transferred to third parties, although information may be shared with authorities where legally required.

10.2 Cookies

ck344 uses cookies to improve your experience when visiting the website. By using the site you are giving consent to the use of cookies. Read our Privacy Policy for more details.

11. Limitation of Liability

To the fullest extent permitted by law, ck344 will not be liable for the following types of loss:

• Game losses caused by internet disconnection or device issues
• Losses resulting from user negligence or incorrect information
• Delays caused by issues with third-party services or payment gateways
• Losses during unexpected technical failures or server maintenance
• Indirect losses resulting from external hacking or cyberattacks

12. Account Suspension or Closure

ck344 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions
• Failure to provide identity or age verification documents
• Suspicion of fraudulent or illegal activity
• Instructions from law enforcement agencies
• At the user's own request (self-exclusion)

12.1 Balance Refund

After an account is closed, any legitimately earned balance (where no breach of terms has occurred) will generally be returned to the user. However, balances may be temporarily held during an ongoing investigation.

12.2 Right to Appeal

To contest an account closure decision, please contact [email protected]. We review all appeals carefully.

13. Changes to Terms and Conditions

ck344 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, we will endeavour to give users reasonable advance notice.

13.1 Update Notifications

The "Last Updated" date at the top of this page always indicates the date of the most recent revision. Continued use of the site after any changes will be taken as acceptance of the new Terms and Conditions.

13.2 Latest Version

The latest version of this page applies at all times. Claims based on an older version will not be accepted. You are advised to visit this page regularly to stay up to date.

14. Contact and Dispute Resolution

For any questions, complaints, or disputes, please contact our support team first. We aim to resolve all matters in a friendly manner.

14.1 Contact Methods

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

14.2 Dispute Resolution Process

To raise a dispute, please first submit a complaint to our support team. We will aim to provide an initial response within 48 hours and offer a resolution within a reasonable timeframe.

To find out more, visit our FAQ page or read about us.